Dear Valued Customer,

We recently discovered an intrusion to the database of one of our operation systems. Initial investigation shows that there were a number of unauthorized accesses by a malicious third party to our database which carries operations data.

Upon the discovery of the incident, we have taken immediate actions to reinforce the system’s security and safety measures. There is no evidence that any personal information has been misused, and our delivery services are carried out as usual.

Potential data affected in the incident are general parcel delivery information. A police report has been lodged and we are reporting the incident to relevant government authorities.

We in ABX treats customers’ privacy and data security as our top priority. Please be assured that we will continue to work very hard to enhance our IT infrastructure and cyber security.

Thank you for your attention.

Best Regards,
ABX Express (M) Sdn Bhd